What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
We use cookies and similar tracking technologies (like localStorage and sessionStorage) for two primary purposes:
- Essential Functionality: To remember your consent preferences and to maintain active chat sessions with our AI Voice Agents and Chatbots. Without these, the core features of the site will break.
- Analytics & Performance: To understand how visitors interact with our website. This helps us improve the user experience and our services.
Specific Cookies & Storage Keys We Use
- tc_cookie_consent: (LocalStorage) Remembers your choice regarding cookie tracking (lasts indefinitely until cleared).
- tc_sid: (SessionStorage) A temporary ID used to group analytics events during a single browsing session. It is deleted when you close your browser.
- Niva_Chat_Session: (LocalStorage) Used exclusively by our AI Chatbot to maintain conversation context if you refresh the page.
Managing Your Cookie Preferences
You can manage your cookie preferences at any time. Clearing your browser's local storage will prompt our Cookie Consent Banner to reappear on your next visit, allowing you to reselect your preferences.
You can also reset your cookie preferences directly below:
